Orbitkey - EU

Free shipping is available in selected regions, depending on the specified value threshold for each region. Please find the breakdown below.

France, Germany, Netherlands, Belgium, Denmark, Switzerland, Austria, and Ireland:
Orders above €50 will qualify for free shipping.
Orders below €50 will have a shipping fee of €9.90 (4-7 business days).
United Kingdom:
Orders above £30 will qualify for free standard shipping.
Orders below £30 will have a shipping fee of £4.99 (4-7 business days). 
Express shipping is £7.99.
Rest of Europe: 
Shipping is €9.90 (4-7 business days).
You will be able to see your total shipping cost at checkout.
* Taxes and Duties may apply.

How much does shipping cost?

Sorry, we're not running any promo right now, but feel free to sign up for our newsletter for a 10% discount code.

That should help you get started. Happy shopping! 😊

Where can I get a discount?

For orders across the UK, we'll ship them out of our UK warehouse, while orders for the rest of Europe will be shipped out of our Netherlands warehouse.
Europe is via
BPost (for Portugal, Spain, Norway, and Switzerland; shipping time: 2-3 weeks)
Hermes (for Germany; shipping time: 5-7 days)
UPS (for Serbia; shipping time: 2-3 weeks)
GLS (for Denmark, Greece, Italy, Austria, Slovenia, and France; shipping time: 2-3 weeks)
DHL (for Netherlands; shipping time: 5-7 days)
UK is via Evri (with tracking service; shipping time: 2-5 days)

What's your shipping method and shipping time?

We offer a two-year limited warranty, beginning at the time of purchase (the “Warranty Period”), on all Orbitkey products sold. 

This limited warranty only applies to damaged items. It does not cover damage caused by normal wear and tear, unauthorised modifications, or unreasonable use or neglect.

To submit a warranty claim, please send us an image/video of the issue with a detailed explanation of what happened here, and we will do our best to help you. Please include your order ID/proof of purchase, the product batch code (for the Nest or Desk Mat) and current shipping details in your email too.

Check out our T&Cs for more info.

How long is your warranty period? 

Our return policy is 30 days, as long as the items are unused and in a re-sellable condition, packed in original packaging, including any accessories, manuals, and documentation shipped with the product. 

We can help prep for a Return and ensure everything's in order! Please send us images of the product(s) in its packaging and your other details here. It would also help if you could tell us why you're initiating a return. 

Check out our T&Cs for more info.

What is your return policy?

If you need to change your order, please send us a message immediately, and we will do our best to assist you!

However, if you have already received your order confirmation and tracking details, we can no longer change or cancel the order. 

If you ordered the wrong items, don't worry - you have up to 30 days to return them. 

Check out our T&Cs for more info.

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