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Orbitkey - EU

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(102, 102, 102); font-family: SuisseIntl, sans-serif, helvetica, arial; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Most likely, the shaft + screw mechanism has been overtightened. This can happen when there is no wave washer with the keys or the screw has been over-rotated into the system.&#xA0;<p style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(102, 102, 102); font-family: SuisseIntl, sans-serif, helvetica, arial; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We recommend twisting one side of the band anticlockwise for ONE full rotation while holding the other side of the band stationary.&#xA0;<p style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(102, 102, 102); font-family: SuisseIntl, sans-serif, helvetica, arial; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Check out the video below:<p style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(102, 102, 102); font-family: SuisseIntl, sans-serif, helvetica, arial; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><iframe src="https://player.vimeo.com/video/91171941" width="560" height="315" frameborder="0" allowfullscreen style="box-sizing: border-box; max-width: 100%;"></iframe><p style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(102, 102, 102); font-family: SuisseIntl, sans-serif, helvetica, arial; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Another method we can suggest is to have your forefinger supporting the shaft (side with the logo) and anchor your thumb and middle finger by holding down the side of the leather on the screw side while you try and unwind the screw with a coin (facing you). Don&apos;t use a screwdriver or any heavy tool, as this will damage the mechanism.<p style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(102, 102, 102); font-family: SuisseIntl, sans-serif, helvetica, arial; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">__<p style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(102, 102, 102); font-family: SuisseIntl, sans-serif, helvetica, arial; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Can&apos;t find what you&apos;re looking for? Feel free to contact us&#xA0;<a href="https://orbitkey-eu.gorgias.help/en-US/contact">here</a>.

Most likely, the shaft + screw mechanism has been overtightened. This can happen when there is no wave washer with the keys or the screw has been over-rotated into the system. We recommend twisting one side of the band anticlockwise for ONE full rota

How do I disassemble / loosen my Key Organiser? The Locking Mechanism is stuck.

How-To Guides

Orbitkey Key Organiser

Nomad x Orbitkey Key Organiser

How to care for my Nomad x Orbitkey Key Organiser?

How do I clean my Star Wars™ | Orbitkey Collection products?

Star Wars™ | Orbitkey Collection

How durable is the stainless steel ring on the Leather Holder for AirTag?

How do I use the Leather Holder for AirTag with my Orbitkey Key Organiser?

Orbitkey Leather Holder for AirTag

Will the use of the Slim Case interfere/lessen the tracking ability of the AirTag?

How durable is the Slim Case for AirTag? Will the fitment become loose after prolonged use?

Is the Slim Case for AirTag compatible with Orbitkey Key Organiser?

Orbitkey Slim Case for AirTag

How do you sanitise the ID Card Holder System?

Does the ID Card Holder have any RFID protection?

Can I attach my own lanyard onto the ID Card Holder System?

How far does the retractor cord on the ID Card Holder System reach?

What's the difference between the ID Card Holder and ID Card Holder Pro?

Orbitkey ID Card Holder System

Do you offer monogramming / engraving / customisation on the Key Organisers?

What are the wave washers for? Where does it go?

Will a key fob / mortice key / loyalty card fit in the Key Organiser?

Orbitkey Key Organiser collection

What's the difference between the D-rings for each Key Organiser style?

I understand most keys fit but still want to double check. How do I do that?

Do you sell replacement parts?

How to care for my Waxed Canvas Key Organiser?

What makes the Waxed Canvas Key Organiser different?

How to care for my Hybrid Leather Key Organiser?

How can I flatten the Desk Mat?

How do I clean the Desk Mat?

How do I prevent the Desk Mat from slipping?

What are the materials of the Desk Mat and why have you used those materials?

Orbitkey Desk Mat

Orbitkey Nest v1 EU Documents

Is the Nest/Nest v2 waterproof or water repellant?

Orbitkey Nest v2 EU Documents

Orbitkey Nest and Nest v2

Can I use the Orbitkey Clip v2 for climbing?

Do you sell additional Magnetic Key Ring to work with the Orbitkey Clip v2?

Orbitkey Clip v2

Will the PVD coating on the Orbitkey Ring v1 / Clip v2 / Ring v2 fade easily?

Can I use any key or accessory (like car key or key fob) on my Orbitkey Ring v2?

Orbitkey Ring v2

What other features does the Orbitkey x Chipolo Bluetooth Tracker v2 offer?

What if my Orbitkey x Chipolo Bluetooth Tracker v2 is out of range?

Is the Orbitkey x Chipolo Bluetooth Tracker v2 a GPS tracker?

Orbitkey x Chipolo Bluetooth Tracker v2 EU Documents

Orbitkey x Chipolo Bluetooth Tracker v2

What's the difference between the Multi-Tool v1 and v2?

Is the Multi-Tool v2 / Multi-Tool v1 safe to carry on board a plane?

Will there be other accessories in the future?

What are the dimensions of the accessories?

Orbitkey Accessories

What is the size and capacity of the Orbitkey Sanitiser Holder bottle?

Does the Orbitkey Sanitiser Holder come with sanitiser liquid?

Orbitkey Sanitiser Holder

How durable is the Stainless Steel Ring?

What are the main differences between Orbitkey Clip v2 and Clip Mini?

Orbitkey Clip Mini

How durable is the Stainless Steel ring?

Will the PVD coating on the polished stainless steel hardware and Ring fade or get scratched easily?

How do I clean the Strap?

Orbitkey Loop Keychain

What are the dimensions of the Hybrid Laptop Sleeve and Compendium?

How do I clean my Hybrid Laptop Sleeve?

Orbitkey Hybrid Work Duo - Laptop Sleeve and Compendium

Is the 2-in-1 Tech Pouch/Desk Pouch only used for desk and tech accessories?

How to care for my 2-in-1 Tech Pouch, Desk Pouch and Pencil Case?

Can I get more Desk Pouches?

Orbitkey 2-in-1 Tech Pouch, Desk Pouch and Pencil Case

Product FAQs

How to set up your Star Wars™ | Orbitkey products

How to set up your Orbitkey Slim Case and Leather Holder for AirTag

Orbitkey AirTag Carry Accessories

How to set up your Orbitkey ID Card Holder System

How to set up your Orbitkey Key Organiser

How do I tighten the Locking Mechanism on my Key Organiser? It keeps loosening.

How to use the Extension Post in my Key Organiser setup?

How to carry less in 3 steps

How do I clean my Leather and Pebbled Leather Key Organiser?

How to set up your Orbitkey Desk Mat

How to clean the Furoshiki wrap from KonMari | Orbitkey Nest?

How to set up your Orbitkey Nest/Nest v2

How to set up your Orbitkey Clip v2

How to set up the Orbitkey Ring v2

How to set up your Orbitkey x Chipolo Bluetooth Tracker v2

How to change Orbitkey x Chipolo Bluetooth Tracker v2 battery

How to set up your Clip v1

Orbitkey Clip v1

How to release the metal clasp on your Clip v1 or Strap

Orbitkey Strap

How to set up your Orbitkey Sanitiser Holder

How to set up your Orbitkey Clip Mini

How to set up your Orbitkey Loop Keychain

How to set up your Orbitkey Hybrid Work Duo - Laptop Sleeve and Compendium?

How to fold up your Orbitkey Foldable Tote Bag

Orbitkey Foldable Tote Bag

How to set up your 2-in-1 Tech Pouch and Desk Pouch?

How to set up your Orbitkey Pencil Case?

What shipping options do you have?

Returns and refunds

How much does shipping cost?

I haven't received my order. How do I check the status?

When are your shipping days?

Do you ship to a PO BOX address?

Shipping

Can I change my order?

What payment methods are available?

Where do I input a discount code?

What does pre-order / back-order / out of stock mean?

Order and Payment Method

Shipping & Order FAQs

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How do I disassemble / loosen my Key Organiser? The Locking Mechanism is stuck.Updated 2 years ago