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Orbitkey - EU logo

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Shipping

What shipping options do you have?

We ship orders across the UK from our UK warehouse and for the rest of Europe from our warehouse in the Netherlands. * We typically dispatch within 1-2 business days. * If an item is on backorder/pre-order, we will only ship your order when all items

Returns and refunds

Terms and Conditions for Warranty Replacement and Return. We put a lot of care into creating products you will love, backed by a no-fuss 2-year warranty starting from your purchase date. This warranty covers defects in materials, workmanship, or part

How much does shipping cost?

With our warehouses in the UK and Netherlands, free shipping is available in selected regions, depending on the specified value threshold for each region. France, Germany, Netherlands, Belgium, Denmark, Austria, Ireland and Luxembourg:. United Kingdo

I haven't received my order. How do I check the status?

Once your order has been shipped out, you'll receive an email with your tracking details (including a link) from your local shipping company. From there, you'll be able to track your shipment's whereabouts. If your shipment is in transit (departure t

When are your shipping days?

Our fulfillment centres in the UK and Netherlands typically dispatch within 1-2 business days.

Do you ship to a PO BOX address?

Yes, we do. We will need your PO BOX and normal address to process your order. Please note that shipping to a PO BOX address in the following region could take up to 4 weeks: